This position is no longer open for applications

The Opportunity

Adecco is working with a well-known investment bank in Singapore. They are located worldwide over 33 countries, where Singapore is one of their main IT hubs. We are seeking for a Level 3 Engineer to provide support and act as the last level of escalation point for all production support activities within the IBM Symphony Grid in Singapore

The Talent

• Minimum 8-10 years of experience in Grid technologies (IBM Symphony,Grid)
• Must be a bachelors/engineering graduate
• Subject matter expert on technologies IBM Symphony Grid
• In depth hands on knowledge/experience on system (unix and Windows) and network

The Job

• Assigns technical tasks and manages delegation for technical issues,
• Animates the team to encourage collaboration and sharing of best practices
• Supporting technical skills development and provides training when required,
• Supports new technologies and leverages them to provide consistency of service across streams,
• Documents, reviews, maintains and shares relevant technical information to the team
• Provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• Implements and develops improvements,
• Focuses on automation and optimum use of the team to improve efficiency,
• Drives and delivers root cause for any high severity issue,
• Reviews technology changes to identify potential risks,
• Responsible for problem management and resolution      
• Involved in Middleware Standardization, Capacity Planning and part of Senior Admin Benchmarks Validation
• Involved in the Client Relationship Management in DevOps mode.
• Purposing Enhancement and Improvement Roadmaps definition
• Supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• Aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• Engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
• Facilitates transformation projects and suggest future directions for new areas of improvement and change,
• Guarantees the production readiness and license to operate of new projects and solutions
• Available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• Actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into organization’s operations,
• Actively assists in identifying the most technical skilled candidates for open roles.
• Technically coach and develop partner resources to improve quality and productivity,
• Define the technical skillset required to support new technologies,

Next Step

Prepare your resume in word document (please include your current salary package with full breakdown such as base, incentives, annual wage supplement etc.) and expected package with your notice period (Including leaves to offset) and email it to TechnicalStaffing@adecco.com

All shortlisted candidates will be contacted