This position is no longer open for applications

CUSTOMER SUPPORT ADMINISTRATOR

We are recruiting an experienced Part Time Customer Support Administrator to join a medical packaging manufacturer based in Hull (HU4). This is a Temp to Perm Vacancy, offering a payrate of £14ph along with flexible part time hours to suit you!

Shift pattern / Working hours

Monday to Friday 20-25 hours per week – your start time must be between 8:30am-10am

Suggested hours are 9am-2pm as this role would be perfect for a working parent trying to balance hours around school times.

Start date / Duration

The Customer Support Administrator role will initially start as a temporary position however, a Permanent opportunity will be available for the right candidate. The role will commence with immediate effect however, should you have a notice period with your current employer, we will work around this.

Job description

As a Customer Support Administrator you will be responsible for assisting with front and back office operations including customer service, order entry and administration. Your duties will include;

·       Carrying out office administration and reception duties

·       Providing top quality customer service to all customers

·       Processing sales orders in an accurate and effective manner

·       Monitor customers ordering and liaise with them to maximise monthly orders

·       Ensuring that production schedules align with customer demands

·       Management of logistics, including transport booking

·       Management of supplies, ensuring best possible quality and value

·       Reporting and updating live monthly activities

·       Processing customer complaints, maintaining and communicating their progress

The successful candidate:

To be considered for the position of Customer Support Administrator you must;

·       Have a minimum of 3 years experience working in a customer service environment

·       Have experience working on a sales-based computer programme used for inputting data, i.e. Oracle, SAP, Sage, etc

·       Have a great attention to detail with the ability to prioritise a varied workload

·       Be computer literate with Microsoft Office specifically Excel

·       Be confident in dealing with internal and external stakeholders  

·       Be able to work well under pressure

·       Have the ability to work well as a team but also individually

·       Ideally have experience working in medical packaging production

What’s in it for you?

• Pay rate - £14ph
• Mon-Fri 20-25 hours per week – hours are flexible around you
• 28 days holiday
• Staff appreciation days twice a year
• Long Service awards
• Company pension  

Interested? APPLY NOW!

REF – S05