Technical Support Engineer (BBBH16031) Stans, Switzerland
My client, based in Switzerland, develops and produces the world’s most unique aircraft: from the legendary PC-12, the best-selling single-engine turboprop in its class, to the PC-7 MKX and PC-21 and associated simulators, the market-leading systems for pilot training.
Technical Support Engineer
CUSTOMER SUPPORT / SALES & MARKETING
BCT
Location: Stans, Switzerland
Responsabilities
Requirements
Benefits
- Processing technical enquiries in First-level Customer Support and creating solutions for customers, service centres and subsidiaries
- Coordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentation
- Work in a 24/7 operation (early and late shifts only, as well as weekends and holidays)
- Identify product improvements and initiate potential modifications
- Work on group or individual projects
- Occasional traveling to provide on-site support to customers and service centres to resolve complex issues or give hands-on training
- Several years of experience in aircraft maintenance in either "Mechanical Systems and Structural Design" or "Avionics and Electrical Systems"
- EASA B1/B2 and/or FAA A&P licensed or equivalent level of training (e.g. military aviation maintenance qualified) preferably for the Pilatus PC-12 or PC-24 would be an advantage
- Knowledge of MS Office Tools, SAP and Troubleshooting tools i.e. Spotlight is an advantage
- Very good written and verbal skills in English are mandatory, German is an advantage
- High level of responsibility and structured approach
- Good team player and customer oriented personality
- A committed, international team and unique projects
- Flexible working hours and individual pension solutions
- Support for training and opportunities for personal and professional development