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Bilingual Spanish Receptionist

Bilingual Spanish Receptionist (JN -112024-383423) Pasadena, California

Salary: USD18 - USD22 per hour

Glendale, CA

$18-$22/hr (DOE) 

The Bilingual Spanish Receptionist serves as the first point of contact for clients, visitors, and staff, providing excellent customer service in both English and Spanish. This role requires managing front desk operations, handling communication, and supporting administrative tasks to ensure smooth office operations.

Key Responsibilities:

  1. Front Desk Management:

    • Greet and assist visitors, clients, and staff in a professional and welcoming manner.
    • Answer, screen, and direct phone calls in both English and Spanish.
    • Maintain a tidy and organized reception area.

  2. Customer Service:

    • Respond to inquiries and provide information to clients and visitors in both languages.
    • Address customer concerns or route them to the appropriate department for resolution.

  3. Scheduling and Coordination:

    • Schedule and confirm appointments, meetings, or conferences.
    • Maintain calendars for office staff and ensure accurate scheduling.

  4. Administrative Support:

    • Manage incoming and outgoing mail, packages, and deliveries.
    • Assist with data entry, filing, and maintaining office records.
    • Prepare correspondence, memos, and other documents in English and Spanish as needed.

  5. Communication:

    • Translate documents, emails, and verbal communications between English and Spanish.
    • Act as a liaison between Spanish-speaking clients and office staff to facilitate communication.

  6. Office Operations:

    • Monitor and order office supplies to ensure availability.
    • Assist with maintaining office equipment and reporting maintenance needs.

Qualifications:

  • High school diploma or equivalent; associate’s degree preferred.
  • Fluent in both English and Spanish (spoken and written).
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment.
  • Previous receptionist or administrative experience preferred.

Key Competencies:

  • Professional demeanor and appearance.
  • Ability to multitask and prioritize tasks effectively.
  • Strong problem-solving and time management skills.
  • Customer service-oriented attitude with a focus on positive client interactions.
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