Lettings Negotiator (0366) Wakefield, England
| Salary: | GBP25000 - GBP25000 per annum + Excellent benefits |
Lettings Negotiator
Wakefield
£25,000+
Monday – Friday 9am – 5:30pm + 1 in 6 Saturdays 9am – 2pm
My client, an independent agent in Wakefield, are recruiting a Lettings Negotiator to join their team. You will manage all aspects of Tenancy for a portfolio and act as liaison between tenants and landlords.
You will ensure that every application is moved in successfully with every detail administered in a compliant and legal manner in accordance with the in-house processes. You will keep tenants and landlords informed of the progress throughout the process so that dates and deadlines can be met and client retention is guaranteed.
Responsibilities:
· Deal with all Tenancy Administration and Maintenance matters
· Administer Renewals, Inspections, Vacates to company standards
· Ensure tenancies are up to date with relevant documentation signed & filed
· Deal with LL and Tenant enquiries
· Deposit negotiations and returns
· Arrange and administer tenancy terminations
· Conduct mid term inspection reports
· Chase arrears and collect payments
· Action and resolve maintenance calls received within company timescales
· Provide advice to Landlord in accordance with tenant and landlord obligations
· Appoint contractors to carry out works using registered contractors
· Inform tenants of their obligations
· Report all anomalies to client and resolve as necessary
· Ensure diary actions are complete with no carry over each day
· Positive client liaison at all times and deliver updates as necessary
· Arrange inspections periodically as required and at checkout
· Deal with tenancy and neighbour disputes
· Alert Landlords of any arrears
· Record every conversation in our CRM system
· Deliver all messages to colleagues clearly and accurately through our CRM system
· Manage Utility notifications
· Conduct deposit disputes
· Take payments and record as necessary
· Ensure contractors respond quickly with quotations and carrying out work
· Follow up every job to ensure satisfactory completion of works
· Ensure adequate contractors are set up on the system
Requirements:
Positive communication
Residential Lettings Knowledge
Understand tenancy agreement terms and obligations
Customer focused
Attention to detail
Wakefield
£25,000+
Monday – Friday 9am – 5:30pm + 1 in 6 Saturdays 9am – 2pm
My client, an independent agent in Wakefield, are recruiting a Lettings Negotiator to join their team. You will manage all aspects of Tenancy for a portfolio and act as liaison between tenants and landlords.
You will ensure that every application is moved in successfully with every detail administered in a compliant and legal manner in accordance with the in-house processes. You will keep tenants and landlords informed of the progress throughout the process so that dates and deadlines can be met and client retention is guaranteed.
Responsibilities:
· Deal with all Tenancy Administration and Maintenance matters
· Administer Renewals, Inspections, Vacates to company standards
· Ensure tenancies are up to date with relevant documentation signed & filed
· Deal with LL and Tenant enquiries
· Deposit negotiations and returns
· Arrange and administer tenancy terminations
· Conduct mid term inspection reports
· Chase arrears and collect payments
· Action and resolve maintenance calls received within company timescales
· Provide advice to Landlord in accordance with tenant and landlord obligations
· Appoint contractors to carry out works using registered contractors
· Inform tenants of their obligations
· Report all anomalies to client and resolve as necessary
· Ensure diary actions are complete with no carry over each day
· Positive client liaison at all times and deliver updates as necessary
· Arrange inspections periodically as required and at checkout
· Deal with tenancy and neighbour disputes
· Alert Landlords of any arrears
· Record every conversation in our CRM system
· Deliver all messages to colleagues clearly and accurately through our CRM system
· Manage Utility notifications
· Conduct deposit disputes
· Take payments and record as necessary
· Ensure contractors respond quickly with quotations and carrying out work
· Follow up every job to ensure satisfactory completion of works
· Ensure adequate contractors are set up on the system
Requirements:
Positive communication
Residential Lettings Knowledge
Understand tenancy agreement terms and obligations
Customer focused
Attention to detail