Stafforce is currently recruiting a Recruitment Resourcer for our Tees/Tyne office. This is a permanent role responsible for managing key accounts.

Job Purpose

• Drive business growth through successful fulfilment, achievement of KPIs, and effective cost management.
• Oversee on-site operations, proactively addressing client needs while identifying new business opportunities.

Key Responsibilities

• Collaborate with the Client Relationship Manager (CRM) to achieve financial targets, support accurate forecasting, and implement initiatives to maximise outcomes.
• Manage aged debt and payroll processes, ensuring costs are controlled and minimised.
• Develop and maintain strong, mutually beneficial client relationships through close partnership and communication.
• Maintain structured communication and service review plans to exceed client expectations.
• Support the CRM in implementing and managing an effective recruitment, validation, and induction plan, ensuring the workforce meets and exceeds client needs.
• Identify and develop new business opportunities within the existing client base and with prospective clients.
• Foster a candidate-focused culture, ensuring a seamless recruitment experience with strong communication.
• Build and maintain a pool of qualified candidates aligned with client requirements.
• Collaborate with clients to promote cross-selling opportunities across the wider business.
• Ensure compliance with quality procedures, contractual agreements, SLAs, and recruitment legislation, protecting the business from risk through regular audits.

Skills, Knowledge & Qualifications Required

• Previous experience in recruitment or account management.
• Proven operational delivery and client management experience.
• Strong communication skills, both written and verbal.
• Proficiency in IT systems and software.
• Strong organisation and prioritisation abilities.
• Ability to excel in a fast-paced environment.

This role is to cover the Tees/Tyne area and be able to travel between sites

S96