Business Development Manager - Travel (22772- MHE) Walsall, England
| Salary: | GBP30000 - GBP38000 per annum + great bonus and benefits |
A Fantastic new Business Development Manager position has become available within the Travel Industry! Are you looking to work for a well-established Independent Travel company?? Do you have Business Development experience , preferably within a consortium?
If so this could be a fantastic new move for you.
Job Summary
To grow and support a Consortium of over 70 profitable Independent Travel Agents ensuring the recruitment of high calibre businesses that deliver sales, margin and contribution to achieve budget. Provide commercial business support whilst ensuring travel systems operational compliance is adhered to, making sure that any risks are mitigated, and the Independent Travel Agents thrive.
The role requires provision of unrivalled customer care whilst undertaking all activities involved in the delivery of our business objectives.
Key Responsibilities
The post holder shall:
*Build and sustain effective professional relationships with all Consortium members, whilst having the ability to appropriately challenge business owners.
*Support and make recommendations to drive profitable performance towards the achievement of individual members forecasted sales and profit plans.
*Be prepared for extensive travel across the UK, occasionally overseas and a requirement to be away overnight along with attending industry functions when required.
*Achieve targeted number of new quality members to join the Consortium annually.
*Ensure all Consortium members receive appropriate training, understand and comply with company procedures. Address any concerns with business owners and be the first point of contact for operational and financial queries.
Build strong internal relationships with support functions, ensuring a 'one team' approach. Provide an intermediary contact between Support services, tour operators and members.
•Through your own proficiency in travel systems knowledge, deliver training as required.
•Be responsible for building the awareness of the Consortium brand across the travel industry, including social media.
•Build a high level of Member/Travel Agent engagement through effective communication and initiatives and ensuring a face to face meeting with each member at least once a year.
•Address any difficult situations with a sensitive and professional manner in order to bring to a satisfactory conclusion.
•Work on projects that will develop sales and profit across The Consortium division.
•To ensure correct contract agreements are in place and are effectively filed and stored.
Other responsibilities
•To act with due diligence when using society assets
•To retain confidential all sensitive information both within and outside of the workplace, (data protection).
•Take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions at work.
•Occasionally situations may arise that require the post holder to perform other duties or tasks as may be reasonably requested by the Society.
In addition, all employees are expected to work within the terms of their contract of employment and adhere to Society policies and procedures.
Person Specification
•Leadership skills;
•People management skills;
•Effectively communicator to different stakeholders;
•Can adapt a style to suit the needs of the individual;
•Recruitment and selection knowledge;
•Good conversationalist and leaves a positive impression;
•A strong knowledge in how to attract new customers through various marketing channels including social media
•Passionate about their role;
•Is outgoing and flexible;
•Can overcome obstacles;
•A positive team player and motivates others;
•Proven track record for attendance and time keeping.
Customers
•Identifying and developing new opportunities in a changing market place;
•Developing a sound understanding of the market place and the industry;
•Strong customer focus and a commitment to quality and service;
•Appreciates the importance of attentive listening in customer relationships;
•Excellent communication skills/call handling.
Delivery
•Effective prioritising, planning, organising, negotiating and influencing skills;
•React positively to rapidly changing priorities;
•Drive for achievement
•Innovative and creative;
•Provide accurate, clear precise information;
•Ability to engage with key stakeholders both internally and externally and to form strong collaborative partnerships.
Finance
•Ability to manage budgets and targets;
•Ability to analyse data and manage effectively;
•Maintains and acts upon competitor activity;
Qualifications
*A proven sales track record;
•Management skills;
•At least 2 - 3 years at senior sales/operational/business development level;
•Excellent numerical skills;
•Excellent command of written and spoken English;
•Excellent IT skills demonstrated confidence in office packages; and Travel Systems software.
•Excellent customer service skills
Package:
A fantastic salary of £30,000 - £38,000 depending on experience, plus a pension scheme and great Travel Benefits.
Interested?
Please contact Marie on 0121 450 9776 or email your CV to marie@traveltraderecruitment.co.uk
You can also apply via the link below.
If so this could be a fantastic new move for you.
Job Summary
To grow and support a Consortium of over 70 profitable Independent Travel Agents ensuring the recruitment of high calibre businesses that deliver sales, margin and contribution to achieve budget. Provide commercial business support whilst ensuring travel systems operational compliance is adhered to, making sure that any risks are mitigated, and the Independent Travel Agents thrive.
The role requires provision of unrivalled customer care whilst undertaking all activities involved in the delivery of our business objectives.
Key Responsibilities
The post holder shall:
*Build and sustain effective professional relationships with all Consortium members, whilst having the ability to appropriately challenge business owners.
*Support and make recommendations to drive profitable performance towards the achievement of individual members forecasted sales and profit plans.
*Be prepared for extensive travel across the UK, occasionally overseas and a requirement to be away overnight along with attending industry functions when required.
*Achieve targeted number of new quality members to join the Consortium annually.
*Ensure all Consortium members receive appropriate training, understand and comply with company procedures. Address any concerns with business owners and be the first point of contact for operational and financial queries.
Build strong internal relationships with support functions, ensuring a 'one team' approach. Provide an intermediary contact between Support services, tour operators and members.
•Through your own proficiency in travel systems knowledge, deliver training as required.
•Be responsible for building the awareness of the Consortium brand across the travel industry, including social media.
•Build a high level of Member/Travel Agent engagement through effective communication and initiatives and ensuring a face to face meeting with each member at least once a year.
•Address any difficult situations with a sensitive and professional manner in order to bring to a satisfactory conclusion.
•Work on projects that will develop sales and profit across The Consortium division.
•To ensure correct contract agreements are in place and are effectively filed and stored.
Other responsibilities
•To act with due diligence when using society assets
•To retain confidential all sensitive information both within and outside of the workplace, (data protection).
•Take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions at work.
•Occasionally situations may arise that require the post holder to perform other duties or tasks as may be reasonably requested by the Society.
In addition, all employees are expected to work within the terms of their contract of employment and adhere to Society policies and procedures.
Person Specification
•Leadership skills;
•People management skills;
•Effectively communicator to different stakeholders;
•Can adapt a style to suit the needs of the individual;
•Recruitment and selection knowledge;
•Good conversationalist and leaves a positive impression;
•A strong knowledge in how to attract new customers through various marketing channels including social media
•Passionate about their role;
•Is outgoing and flexible;
•Can overcome obstacles;
•A positive team player and motivates others;
•Proven track record for attendance and time keeping.
Customers
•Identifying and developing new opportunities in a changing market place;
•Developing a sound understanding of the market place and the industry;
•Strong customer focus and a commitment to quality and service;
•Appreciates the importance of attentive listening in customer relationships;
•Excellent communication skills/call handling.
Delivery
•Effective prioritising, planning, organising, negotiating and influencing skills;
•React positively to rapidly changing priorities;
•Drive for achievement
•Innovative and creative;
•Provide accurate, clear precise information;
•Ability to engage with key stakeholders both internally and externally and to form strong collaborative partnerships.
Finance
•Ability to manage budgets and targets;
•Ability to analyse data and manage effectively;
•Maintains and acts upon competitor activity;
Qualifications
*A proven sales track record;
•Management skills;
•At least 2 - 3 years at senior sales/operational/business development level;
•Excellent numerical skills;
•Excellent command of written and spoken English;
•Excellent IT skills demonstrated confidence in office packages; and Travel Systems software.
•Excellent customer service skills
Package:
A fantastic salary of £30,000 - £38,000 depending on experience, plus a pension scheme and great Travel Benefits.
Interested?
Please contact Marie on 0121 450 9776 or email your CV to marie@traveltraderecruitment.co.uk
You can also apply via the link below.