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Mid/Senior Big Fix Engineer

Mid/Senior Big Fix Engineer (Softworld_230582) Washington, District of Columbia

Job Number: 230582

Mid/Senior Big Fix Engineer

 

Job Description:

Our client is seeking a BigFix Engineer in Washington, D.C. The work schedule is 8am - 5pm Monday through Friday with some night and/or weekend work as needed. The selected candidate must be able to obtain a Public Trust Suitability clearance, per contract requirements. 

The responsibilities for candidates in this role include, but are not limited to the following:

 

  • Perform day-to-day activities required to distribute application/software/ patch packages and deploy operating systems using BigFix to end user hardware.  
  • Ensure all hardware is within compliance of the common operating environment, identifying and remediating discrepancies.
  • Provide information and data utilized for asset reporting.
  • Complete overall patch/release management as well as ensure all packages are deployed efficiently and as transparently as possible. Identify, manage, and monitor for vulnerabilities that may affect compliance requirements and change management procedures.
  • Troubleshoot related issues for users and performs problem resolution in regard to related service requests.
  • Provides subject matter expertise on issues and tasks related to the remote distribution of packages.
  • Provides subject matter expertise for any and all issues that may affect workstations (OS, Application, Network, GPO, etc).
  • Assist with updating Process and Procedure documentation for End User Technology and Service Desk.
  • Perform assigned tasks independently.

 

Qualifications:

 

  • Bachelor’s degree and 7 years experience or equivalent work experience in-lieu of education will be considered
  • Must have a minimum of seven (7) years of related experience distributing application and software packages using a remote deployment tool, specifically IBM BigFix.
  • Must have a minimum of five (5) years of experience architecting and building enterprise solutions using Microsoft Windows Server including minimum of three (3) years of environments in environments over 3,000 users.
  • Must have five (5) years of experience supporting Microsoft Windows workstations with a minimum of Group Policy creation/modification/maintenance at the domain and local level, vulnerability remediation (software and configuration), application support/troubleshooting, and enterprise OS imaging. Must have experience monitoring end user hardware for vulnerabilities and compliance.
  • Required BigFix module experience: - Asset Discovery - Software Usage and Analysis - Operating System Deployment and Bare Metal Imaging - Power Management - Remote Control - Software Distribution - Server Automation - Security and Compliance (SCA) - Vulnerability Management - Configuration Management - Patch Management - Required Certification: MCSE certification (Current or Legacy) or similar MS certification. - Preferred Certification: IBM Certified Deployment Professional - Endpoint Manager V9.2. - Extensive experience working within Federal Government environments. - Excellent time-management and organizational skills. - Excellent written and oral communication skills. - Experience maintaining technical data and documentation.

THIRD PARTY AGENCIES, SUBCONTRACTORS, AND RECRUITERS NEED NOT APPLY. Applicants received from firms will not be considered. Subcontracting is not available for this position.