We are thrilled to offer a fantastic opportunity for an experienced Business Development Manager. The eCommerce Business Development Manager will drive growth for our clients website, focusing on expanding their customer base, enhancing the online user experience, and developing strategic partnerships to increase sales. This role is ideal for a dynamic and entrepreneurial individual who is passionate about eCommerce, skilled in digital strategy, and experienced in the aerospace industry.

Role: Business Development Manager – Aviation
Salary: Upon Application
Location: Harrow
Hours: Full time (8:30am to 5:00pm), Hybrid – 3 days in the office and 2 days WFH after 3 months of initial training

Key Responsibilities:

• Design and execute plans to attract new customers and retain existing ones, leveraging marketing channels and personalized promotions to maximize conversion rates.
• Drive online sales through data-driven decisions, monitoring key performance indicators (KPIs) such as revenue, customer acquisition costs, and lifetime value to ensure profitable growth.
• Conduct regular analyses of the aviation consumables market and competitors to identify opportunities for differentiation and competitive advantage.
• Work closely with Marketing, Sales, and Procurement teams to align on product offerings, website content, and promotional campaigns that resonate with target customers.
• Lead projects to improve website functionality and customer experience, collaborating with IT and external vendors to enhance features, usability, and backend efficiencies.
• Develop long-term customer relationships through effective contracting strategies.
• Visit customers across the UK and Europe.
• Attend trade shows and exhibitions, working closely with marketing teams to build brand awareness.
• Foster a culture focused on sales growth.
• Attend monthly management meetings, compile and analyse sales data, and report to management as needed.

Reporting and Analysis:

• Produce regular performance reports on eCommerce activities, using analytics to inform and adjust strategies as needed.

Technical Skills:

• Proficient in eCommerce platforms (e.g., Magento, Shopify, or custom CMS)
• Familiar with SEO, SEM, Google Analytics, and CRM tools
• Strong data analysis skills to interpret and act on eCommerce metrics

Required Skills & Experience:

• Proven experience in selling and securing support contracts.
• Strong connections and associations with airlines and MROs, with experience selling maintenance chemicals, consumables, and expendables
• Experience in other aviation sectors, such as military or helicopters is of interest.
• Excellent verbal and written communication and networking skills
• Strong organizational and multitasking abilities
• Proficient in IT, including business intelligence tools such as Power BI
• Understanding of KPIs
• Ability to work under strict deadlines. Initiative-taking and innovative approach
• Strong decision-making skills in critical situations
• Highly motivated and energetic

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Melanie Cave at Line Up Aviation –
Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry’s best-known companies who demand the highest standard of applicants.
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