Call Center Support Manager (JN -012025-386436) Woodland Hills, California

Salary: USD33 - USD37 per hour
  • Supervise the Client Support team between 5 and 8 employees.
  • Monitor and control the daily workflow.
  • Recommends and implements improved business processes.
  • Review and audit the work performed by the Client Support personnel.
  • Assures all responses to inquiries are accurate, timely and are properly documented
  • Train and develop new employees

 

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