Precision Sourcing is excited to partner with Uniting Agewell in recruiting for key positions within their IT function. Read on below to find out more.

Join Our Team in Victoria as an IT Systems Manager

Have you been yearning to work for an organisation that has a genuine impact on the happiness and well-being of their customers?

As an IT Systems Manager it can sometimes be difficult to feel the impact of your work, but in this role you will know the positive impact you have.

You'll be joining the organisation at the start of a transformative period and will have the opportunity to really make your mark.

About Uniting AgeWell

At Uniting AgeWell, our focus is on supporting older people to experience a sense of well-being, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 4,000 staff and 600 volunteer are committed to high quality services and care.

The Role: IT Systems Manager

At Uniting AgeWell, we believe that technology can transform the way we care for and support our ageing community. As an IT Systems Manager, you'll play a pivotal role in this. Here's a glimpse of what you'll be doing:

• Management of vendors and ensure KPI's are delivered within agreed measures with regular reporting.
• Build partnerships and liaising with team leaders to determine services, delivery criteria and solutions for technology issues that may arise.
• Make recommendations on whether to upgrade the existing systems or install new ones.
• Analyse business operations and the business computer networking systems and determine which software applications could improve efficiency.
• Monitor the rollout of new software applications to ensure there are no problems.
• Create and oversee protocols and procedures for the use of any new software applications.
• Train technology staff on the use of any new software applications.
• Attend and travel to different sites within Victoria and occasionally Tasmania.

Projects

• Support Digital projects that have a dependence on IT Systems and provide subject matter expertise as required.
• Provide technical resources where appropriate to support successful delivery of projects working closely with the Head of Digital PMO.
• Participate in project steering committees and working groups where appropriate.

About you

• Relevant Tertiary and/or industry qualifications.
• Minimum of 5 years experience in technology application support management.
• Proficient with network monitoring, troubleshooting, and security protocols.
• Knowledge of network application, software, and operating systems.
• Expert in troubleshooting technology issues that may arise.
• Broad working knowledge of computer networking, installation and administration
• Experience with modern Microsoft operation systems and management of cloud infrastructure, particularly Microsoft Azure.
• Proven experience with engagement of and formation of positive and effective relationships with both staff at all levels of the organisation as well as vendors.
• Proven experience in building partnerships and liaising with external and internal vendors to meet agreed KPI's.
• Capacity to effectively manage competing priorities and strict deadlines

Why Choose Uniting AgeWell?

Joining Uniting AgeWell isn't just about a job; it's an opportunity to be part of a caring, innovative, and forward-thinking organisation that's making a real difference in the world. We're guided by our core values:

In addition to working in a values based organisation you will also

• Work for a values led business
• Join one of Victoria's leading aged care providers in one of the fastest growing industries
• Work in your local community and make a difference to the lives of our residents/clients
• Career pathways, education and training opportunities
• Benefits, including salary packaging
• Hybrid working environment

Essentials for working in Aged Care

• A current Working With Children card
• Current and ongoing flu and COVID-19 Vaccinations
• Australian working rights
• Ability to pass a national police clearance