2^nd Line support analyst

Frome

In office

£28,000-£34,000

An excellent opportunity to work for a growing company, working with clients and providing a range of support. This role offers a wide range of progression paths, along with the opportunity to develop new skills. My client are looking for an IT support analyst to join their existing support team.

The job:

• Providing 2^nd line support for clients.
• Remote support, including telephone and remote diagnosis.
• Troubleshooting user issues.
• Supporting infrastructure installations and hardware refreshes

The key requirements:

• Demonstrable relevant networking experience, including firewalls, VPN’S and TCP/IP.
• Knowledge of VMware and virtualised environments.
• Experience using Windows server, including Active Directory, DHCP and DNS.
• Knowledgeable using and supporting Office 365 and user accounts

The company:

The office is based in Frome, with the role being based fully on site for the first 3 months, then moving to a hybrid model afterwards.

If you are interested in this role or looking for something similar please contact Jacob Fox directly on jacobf@hunterselection.co.uk

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