Telesales Representative (25734/400) Tredegar, Wales
Telesales Representative
Tredegar NP22
Commutable from Mountain Ash, Abercynon, Ystrad Mynach, Merthyr Tydfil, Pontypridd, Hirwaun, Blackwood, Caerphilly
Benefits:-
- 25 Days holiday plus bank holidays
- Pension Scheme – matched 5%
- Commission Opportunity
- Onsite parking
- Excellent training opportunities
This is a great opportunity to join a thriving business who put employee welfare and development at the forefront of the business. This role will provide a 5% matched pension, 25 days holiday in addition to bank holidays, a competitive salary and the ability to earn commission. The business have rapidly expanded over the last few years and looking to add to their sales team with the addition of a Telesales Representative. The role will come with full training on their products and services.
Role & Responsibilities:
- To contact existing and potential customers through tele-sales activity and record activity
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed – setting appointments as required
- Enter and update customer information
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
- Continuous improvement on KPIs to ensure effectiveness of campaigns
- Measured success to be monitored with delivery against impact – daily, weekly and monthly Reporting
Knowledge, Skills & Experience:
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Excellent communication and interpersonal skills
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Negotiation skills with the ability to resolve issues and address complaints
25734/400
To apply please email your CV / resume to jackl@hunterselection.co.uk