Salesforce Administrator (101800) Chicago Heights, Illinois
Salary: | USD75000 - USD85000 per year |
We are assisting our client to hire a Salesforce Administrator, where you'll play a pivotal role in managing and optimizing their Salesforce Customer Relationship Management (CRM) system. You'll oversee the day-to-day operations, ensuring seamless functionality and user support across our organization and partner networks.
Salesforce Administrator Responsibilities:
- Manage and administer our Salesforce instance, serving as the main point of contact for over 200 users.
- Enhance system architecture and optimize user settings to streamline operations and maximize efficiency.
- Customize Salesforce with tailored objects, fields, and layouts to align with our business needs.
- Develop automated processes and workflows to reduce manual data entry and enhance productivity.
- Provide comprehensive training, technical support, and guidance to staff members.
- Stay updated on Salesforce updates and proactively implement changes to improve our CRM effectiveness.
- Maintain professional competencies and participate in ongoing educational programs.
Qualifications:
- Bachelor’s Degree required.
- 3-5 years of experience as a Salesforce Administrator; familiarity with Salesforce’s Nonprofit Success Pack (NPSP) is advantageous.
- Salesforce Certified Administrator designation required.
- Experience with integration tools such as FormAssembly, Titan, and MailChimp is desirable.
- Strong communication skills and ability to collaborate effectively within a team.
- Creative problem-solving skills and initiative to drive continuous improvement.
- Ability to work independently while contributing to team goals.
US CITIZEN OR GREEN CARD HOLDERS ONLY ** PLEASE NOTE THIS ROLE CANNOT ACCEPT C2C, C2H, WORK PERMITS OR VISA TRANSFERS.** NO OUTSIDE ASSISTANCE NEEDED.