Customer Experience Manager Retail Jewellery (IGNJCSM1238) Birmingham, England
| Salary: | GBP40000 - GBP50000 per annum + BONUS AND BENEFITS |
CUSTOMER SERVICE MANAGER MANAGER WANTED FOR PRESTIGIOUS JEWELLERY RETAILER. EXCITING NEW ROLE FOR THIS FAST-GROWING RETAILER
My Client is a renowned and rapidly growing jewellery group that embodies timeless elegance and exceptional craftsmanship. With a commitment to providing high-quality jewellery and unparalleled customer experiences, they are dedicated to making every moment special for their customers.
We are seeking a dynamic and passionate individual to join their team as the Customer Service Manager and play a pivotal role in delivering exceptional service to their valued customers.
You must have:
Jewellery experience in a retail environment.
● Proficiency in customer service software and CRM systems.
● A passion for jewellery and an understanding of the luxury retail market
● Proven experience in a customer service leadership role, preferably in the retail or luxury goods industry.
● Strong leadership, coaching, and team-building skills
Located in the prestigious jewellery quarter in Birmingham, this is a newly created role as my Client continues on its rapid growth path.
Benefits include:
. Monday-Friday working week
● Private Health Insurance
● 24/7 Employee Assistance Programme
● Extra day off for your birthday
● 25 days holiday exclusive of bank holidays
If this is you then a great career at this expanding and developing luxury retailer could be yours. Please submit your CV via the link below or contact Ian Gerstein on 01628 600781
My Client is a renowned and rapidly growing jewellery group that embodies timeless elegance and exceptional craftsmanship. With a commitment to providing high-quality jewellery and unparalleled customer experiences, they are dedicated to making every moment special for their customers.
We are seeking a dynamic and passionate individual to join their team as the Customer Service Manager and play a pivotal role in delivering exceptional service to their valued customers.
You must have:
Jewellery experience in a retail environment.
● Proficiency in customer service software and CRM systems.
● A passion for jewellery and an understanding of the luxury retail market
● Proven experience in a customer service leadership role, preferably in the retail or luxury goods industry.
● Strong leadership, coaching, and team-building skills
Located in the prestigious jewellery quarter in Birmingham, this is a newly created role as my Client continues on its rapid growth path.
Benefits include:
. Monday-Friday working week
● Private Health Insurance
● 24/7 Employee Assistance Programme
● Extra day off for your birthday
● 25 days holiday exclusive of bank holidays
If this is you then a great career at this expanding and developing luxury retailer could be yours. Please submit your CV via the link below or contact Ian Gerstein on 01628 600781