This position is no longer open for applications

Main tasks & responsibilities:

Defining the digital content strategy and the content framework production - This all across digital sales.

Stakeholder management: consulting/improving user experience together with leadership and ross functional teams.

User flow design + case modeling for sales driving platform such as web, app and dialogue oriented products - Information architecture along the customer journey.

• Experience in UX, analytics, content management or digital sales.
• Expert on digital content, i.e. SEO or WCAG.
• Expert understanding of user centricity, target groups, user scenarios, user dialogues.
• High skillset to consult on and improve user experience across different digital channels, (social media, ecomm and related business platforms)
• Good with HTML, CSS, responsive design - also working in CMS with templates.
• Analytical skills to model user and information flows improving digital sales experience. Fluency in French and Dutch - mandatory.