Are you an experienced Account Manager searching for a fresh and rewarding challenge?

Our well established client are looking for an Account Manager, due to continued growth they have an exciting opportunity to join a dynamic and award-winning family business. As they continue to expand, they are looking for someone to build and maintain strong, long-term relationships with a key customer, while also supporting other clients when needed. This role will involve managing existing accounts, ensuring excellent service, and identifying opportunities for further growth and development.

Key Responsibilities:

• Build and maintain strong, long-lasting relationships with key customers to support long-term partnerships.
• Collaborate with internal and external stakeholders to deliver exceptional customer service, adapting products and services to align with customer needs and business goals.
• Conduct regular in-person meetings with customers to foster communication and trust.
• Lead annual strategy sessions with key clients to outline goals and plans.
• Identify and pursue both short- and long-term opportunities to drive growth and maximise sales potential.
• Develop and implement tailored account plans for each customer.
• Deliver precise monthly forecasts on sales volume and value by product and work closely with the Supply Chain team to address specific requests.
• Analyse account EPOS data weekly to identify action points and areas for improvement.
• Align closely with stakeholders to optimise costs and ensure the business strategy is effectively executed.
• Manage trading terms and implement price changes in line with company contracts.
• Maintain accurate and up-to-date customer records, including contract updates and renewals.
• Support the Sales Director with the preparation of annual budgets.

Your Skills and Experience:

•       Experience of negotiating with customers and demonstrating excellent written and verbal communication skills at all levels
•      Strong, enthusiastic collaborator who is focused on achieving the best outcomes for the business
•       Demonstrates ownership and responsibility for full achievement of all objectives with integrity and respect
•       Competent in Excel and efficient in using PowerPoint and Microsoft Teams.
•      Numerate and analytical skills
•      Good critical thinking skills
•       Ideally FMCG experience
•      Self-motivating and flexible
•       Effective in their approach and delivery
• Extensive experience handling key retail accounts and driving business growth

S16