Project Coordinator (After sales) 

Fleet, Hampshire 

Full-Time

Are you an organised and proactive professional with a knack for coordinating post-sales activities? We are seeking a dedicated Project Coordinator to join our client's dynamic team in Fleet, Hampshire. This role is pivotal in ensuring a seamless transition from sales to delivery, overseeing everything from order processing to logistics and scheduling service engineers for product installation at client sites.

Key Responsibilities:

• Accurately process all customer orders, ensuring timely and efficient handling from receipt to dispatch.
• Manage logistics to ensure products are delivered to client sites on schedule.
• Book and coordinate service engineers for installation and post-delivery support, ensuring client satisfaction.
• Maintain clear and proactive communication with clients regarding order status, delivery schedules, and installation appointments.
• Maintain detailed records of all orders, deliveries, and installations. Generate regular reports on post-sales activities.
• Address and resolve any issues that arise during the post-sales process promptly and professionally.

Qualifications and Skills:

• Proven experience in a project coordination or after sales role, preferably within a logistics or engineering environment
• Exceptional organisational and multitasking abilities
• Strong communication skills, both written and verbal
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience with CRM or ERP systems is a plus
• Ability to work independently and as part of a team
• Customer-focused with a commitment to delivering high-quality service

This is a lovely company with some great benefits and a warm and friendly team to join. If this sounds like a good opportunity for you we look forward to receiving your application.