This position is no longer open for applications

Customer Service Assistant

Customer Service Assistant (BBBH23929) Daventry, England

Salary: GBP12.5 - GBP12.5 per hour


Customer Service Assistant

Temporary

Daventry

Salary £12.50 per hour

Thursday 2nd May- Friday 3rd May on Job training
Tuesday 7th May- Friday 10th May on Job cover


Our longstanding client are requiring holiday cover for their offices in Daventry. Full on the role training will be given. You will be assisting with the regular customer base who order products via the customer service desk.

The Role


  • Process and respond to customer orders and enquiries

  • Understand and organise transportation via our 3rd Party distributor

  • Invoice customer deliveries

  • Stock Control and new stock input

  • Ordering - of new stock

  • Liaise with, and support Business Development/sales team

  • Record all prices/price quotes

  • Managing house accounts and smaller accounts.

  • Produce sales reports and gap analysis for Commercial Managers

  • Keep records of customer interactions, process customer accounts and file documents

  • Assist with Daily Banking

  • Keep sensitive information and financial records private and confidential

  • Monitor and action website enquiries

    Person specification

  • Customer service experience

  • Confident communication skillset with customers and colleagues on the telephone, Teams and face to face.

  • IT skills on Word, Excel, PowerPoint and the internet

  • Clean Driving Licence

  • Confidence to learn new Operating Systems, NAV/EIS

  • Flexibility in the workplace

  • Ability to work independently and with the team


Please apply online with an up to date CV

Cordant People are an equal opportunities employer


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