AOG Desk Manager

CUSTOMER SUPPORT / SALES & MARKETING
SPARE PARTS BUSINESS AVIATION
Location: Stans, Switzerland
 

Responsabilities

• Improvement of AOG support
• Quickly respond to customer AOG requests in the most effective way
• Assure that service customer requests are in line with contractual parameters to ensure smooth operations
• Collaborating with Subsidiaries, Customers & Service Centers
• Sourcing of material
• Arranging and tracking of ongoing shipments worldwide

Requirements

• Technical or commercial education
• Several years of professional experience in the field of material management, customer service spare parts or aircraft maintenance
• Knowledge in using technical documentation to identify materials and experienced with ERPs preferably SAP
• English level B2
• Ability to prioritize as required by urgency and taking ownership as well as naturally manage your stakeholders
• Working independently but being a team player at the same time Benefits
• A committed, international team and unique projects
• Flexible working hours and individual pension solutions
• Support for training and opportunities for personal and professional development
• Discounted meals in our staff restaurant and various discounts for employees
• Team events at which we celebrate our successes together