Debt Collector
Sheffield
£22,308+ Bonus

My Client a well known Debt Recovery firm are looking to recruit Debt Collectors to join their team in Sheffield.


Main Duties:

-Negotiate commitments to resolve overdue accounts.
- Monitor arrangements and commitments to ensure timely resolution.
- Manage a case management diary system to take appropriate follow up action.
- Review pre-legal debts to ensure suitability and readiness for legal proceedings
- Initiate county court legal actions for debt recovery and progress to judgment and enforcement through our in-house case management system.
- Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times.
-Review and rectify cases that have failed the automated legal process.
- Make and receive collection telephone calls whilst maintaining a professional telephone manner.
- Good team worker, but also be comfortable working alone.
- An ability to work accurately and to a high quality.
- Be a person of integrity and good conduct as required by the SRA.
- Have a strong and reliable work ethic.

Skills Required:

-Good IT skills – able to adapt and use new systems
-Problem solving skills - able to look for solutions and agree these with customers
-Confidence in making and receiving telephone calls
-A willingness to learn
-Clear communication capabilities – both written and verbal
-A minimum of 12 months experience in an admin role
-The ability to work to targets – earning more based on success
-Confidence to deal with a variety of people in different situations

If you have experience within Debt Collection or Call centre/ target driven environment and are interested in this role, please apply ASAP!