Business Support Manager (0325) Leeds, England
| Salary: | GBP40000 - GBP45000 per annum + Benefits |
Business Support Manager
Leeds
£45,000
My client is looking to recruit a Business Support Manager who will be responsible for providing essential support to both fee-earning teams and internal support teams, ensuring the smooth operation within the Leeds office. This position is critical to the successful functioning of the organisation.
Key Responsibilities:
- Manage teams in business support that provide operational assistance, including office, reception, and hospitality services.
- Oversee the daily operations of the Leeds office, including in-office communications, regularly reviewing the space to maintain the firm's high standards, and serving as the primary contact for third-party visitors.
- Oversee health and safety procedures, including first aiders, risk assessments, fire marshals, and workstation evaluations.
- Management Responsibility for Relationships with Third-Party Providers (e.g., Utilities, Building Maintenance, Stationery Suppliers)
- Oversee the invoicing process in line with budget requirements and firm policy.
- Manage and conduct appraisals for teams reporting to the business support manager.
- Address HR issues for teams reporting to the business support manager, with assistance from the HR Team as needed.
- Evaluate capacity within teams and manage the recruitment process as needed, with assistance from the in-house recruitment team.
- Determine Training and Development Requirements for Teams Reporting to the Business Support Manager
- Collaborate with the project manager on business improvement initiatives.
- Collaborate with all coordinator groups and the COO to guarantee that all tasks are completed within the established timelines.
- Regularly attend coordinators' meetings as scheduled by the COO.
- Implement and ensure compliance with the firm's policies and procedures.
- Ensure confidentiality is respected and maintained at all times.
- Undertake professional training and development required for this role.
- Engage secretaries and administrators in decision-making to obtain 'buy-in' where possible.
- Implement and ensure compliance with the firm's policies and procedures.
Experience Required:
- Prior professional services experience is preferred; legal experience is beneficial.
- People management experience is essential.
- Managing multiple teams would be beneficial.
Skills Required:
- Excellent communication skills across all levels.
- Strong organisational skills.
- Able to identify and proactively resolve issues.
- The ability to operate flexibly and as part of a team.
- Always display a professional approach.
- The ability to work well under pressure.
Leeds
£45,000
My client is looking to recruit a Business Support Manager who will be responsible for providing essential support to both fee-earning teams and internal support teams, ensuring the smooth operation within the Leeds office. This position is critical to the successful functioning of the organisation.
Key Responsibilities:
- Manage teams in business support that provide operational assistance, including office, reception, and hospitality services.
- Oversee the daily operations of the Leeds office, including in-office communications, regularly reviewing the space to maintain the firm's high standards, and serving as the primary contact for third-party visitors.
- Oversee health and safety procedures, including first aiders, risk assessments, fire marshals, and workstation evaluations.
- Management Responsibility for Relationships with Third-Party Providers (e.g., Utilities, Building Maintenance, Stationery Suppliers)
- Oversee the invoicing process in line with budget requirements and firm policy.
- Manage and conduct appraisals for teams reporting to the business support manager.
- Address HR issues for teams reporting to the business support manager, with assistance from the HR Team as needed.
- Evaluate capacity within teams and manage the recruitment process as needed, with assistance from the in-house recruitment team.
- Determine Training and Development Requirements for Teams Reporting to the Business Support Manager
- Collaborate with the project manager on business improvement initiatives.
- Collaborate with all coordinator groups and the COO to guarantee that all tasks are completed within the established timelines.
- Regularly attend coordinators' meetings as scheduled by the COO.
- Implement and ensure compliance with the firm's policies and procedures.
- Ensure confidentiality is respected and maintained at all times.
- Undertake professional training and development required for this role.
- Engage secretaries and administrators in decision-making to obtain 'buy-in' where possible.
- Implement and ensure compliance with the firm's policies and procedures.
Experience Required:
- Prior professional services experience is preferred; legal experience is beneficial.
- People management experience is essential.
- Managing multiple teams would be beneficial.
Skills Required:
- Excellent communication skills across all levels.
- Strong organisational skills.
- Able to identify and proactively resolve issues.
- The ability to operate flexibly and as part of a team.
- Always display a professional approach.
- The ability to work well under pressure.