Security Operations - Client Lead (BBBH125) Cardiff, Wales
Security Operations – Client Lead
Who are we looking for?
Bridewell has seen extensive growth over the past few years and as such we are looking for ambitious individuals who are passionate about Cyber Security and are keen to continue to develop and grow with us. You are an experienced Security Operations professional who enjoys the pace of Managed Security Services and can collaborate with customer and their suppliers to lead and help evolve their Security Operations capabilities.
What you’ll be doing
This role will look to see the successful candidate fully manage the technical relationship between a client and their managed security service provided by Bridewell. Taking on ownership for technical queries, escalations, projects and improvements as well as continuously maintain and grow the service offered to our clients, the successful candidate will marry a deeply technical knowledge, with a people-focused vision.
This role is unique in its function and is designed to highly integrate with all other Bridewell SOC functions to promote cross team collaboration, thought leadership and continue to demonstrate expertise to our clients.
- Diagnose and solve critical client security problems including but not limited to Incidents and Project/Initiative blockers
- Support complex threat hunts tailored to environmental and technology based threats
- Quality Assure all items related to your client provided by our service
- Provide oversight of all major incidents and RCAs
- Drive high quality automation focused on decreasing incident dwell time and manual analyst activities
- Design and drive content development strategies and internal projects focused on innovating the service offering
- Provide technical oversight of all client onboarding technical documentation including SOM, Playbooks, Alert Guides and Authority to Act
What we’re looking for
You’ll have experience of:
- Must have at least 5 years working with Cyber Security
- Must have demonstrable experience with customer and stakeholder management
- Must have one or more active GIAC certifications, the following are preferred: GCIA, GCIH, GRID, GSTRT, GMON
- Strong experience within Microsoft Security stack
- Have a working experience of Python, KQL, YAML and JSON
What’s in it for you?
Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn’t end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following:
- Competitive Salary
- 25 Days Holiday - Plus buy and sell options
- Flexible Working (around core office hours)
- Profit Share Scheme
- Company Pension
- Employee Shareholder Scheme
- Dedicated Training Budget
- Home Office Equipment (for remote working employees)
- Life Assurance
- Cycle to Work Scheme
- Electric Vehicle Scheme
- Private Healthcare (incl. Gym discounts)
- Vision Care
- Birthday off (After 1 year)
About Bridewell
One of the most exciting prospects in the UK Cyber Security sector today, Bridewell is one of the fastest growing Cyber Security services businesses with a strong track record for delivering complex security projects and providing excellent customer service. Bridewell has an exciting and varied portfolio of clients across Financial Services, Manufacturing, Oil & Gas, Government, Critical National Infrastructure and more. Bridewell currently hold the Silver level Investors in People award.
Along with our focus on our people, we also have a big focus on sustainability and recognise the role we play in the fight against climate change. Today, Bridewell is proud to be a carbon negative business.
Location: Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion.
Note: To be eligible for this job you must either hold SC or be eligible and willing to go through security clearance.
Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.