IT Support Engineer (101875) Bristol, England
| Salary: | GBP25500 - GBP27000 per annum + 31 days holiday, healthcare + more |
IT Support Engineer – Bristol (Hybrid) – £25,500 - £27,000
We have an excellent opportunity for an IT Support Engineer to join a leading professional services organisation during a period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be joining a talented IT Team, picking up the phone, emails and tickets, ensuring you are working to agreed SLAs.
Benefits for the IT Support Engineer
- 23 days + bank holiday rising to 28 + bank
- Buy or sell holiday
- Healthcare plan
- Pension contribution rising with service
- Life Assurance
- Cycle to work scheme
- Enhance maternity and paternity
Key Responsibilities for the IT Support Engineer:
- Acting as the first point of contact for all helpdesk calls, emails and alerts
- Assisting users remotely or face to face, offering deskside support when needed.
- Working closely with team leaders and senior management ensuring tickets are escalated and resolved where needed.
- Researching and documenting solutions to problems on the companies knowledge base.
Required Skills & Experience of the IT Support Engineer:
- Good working knowledge of Windows operating systems (10/11)
- Experience with Office365 applications and environment
- Understanding of Active Directory and Windows Server
- Basic networking skills (TCP/IP, DNS and DHCP)
- Excellent communication skills both written and verbal
If you are interested in this role or looking for something similar, please contact Alex directly on alexm@hunterselection.co.uk