Service Desk Technician (102793) Bristol, England
| Salary: | GBP23000 - GBP30000 per annum + enhanced holiday, extra mat & pat + more |
Service Desk Technician – North Bristol (Hybrid) – £23k-£30k
I am seeking a Service Desk Technician to work within an established team, supporting a host of external clients on their IT needs. The successful Service Desk Technician will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be working within a skilled team, escalating tickets when needed and ensuring you stick to the agreed service level agreements.
Benefits:
- 24 days holiday + bank holiday increasing over time
- Your birthday off
- 4% pension contribution
- Enhanced maternity and paternity leave
- Electric car salary scheme
- Life insurance
- Healthcare Cashplan
- Social events
As the successful Service Desk Technician, you will have experience in some of the following:
- Experience in an MSP
- Have a relevant qualification in IT
- Experience in supporting Microsoft office
- A good understanding of the basics of networking
- Experience with Active Directory, DNS, DHCP
- Excellent customer service skills
- Excellent communication skills both written and verbal
This is an urgent vacancy, so please apply early to avoid disappointment.
If you are interested in the role of Service Desk Technician or are looking for something similar, please contact Alex MacDermott directly.