Are you an organized and detail-oriented professional looking for a dynamic role in operations? Our client, an international company based in Nijmegen, is seeking a Back Office Representative / Operations Accelerator to support and streamline their daily processes. This position plays a key role in ensuring smooth internal operations, effective coordination between departments, and customer interactions.

Responsibilities/Tasks 

Planning and organizing shipments:

• Arrange transportation for outgoing shipments
• Prepare and manage transport documentation
• Validate sales orders and ensure compliance with internal processes

Coordination between departments:

• Act as a key liaison between operations and sales teams
• Ensure smooth communication and alignment across departments
• Optimize workflows for greater efficiency

Shipment monitoring:

• Oversee incoming and outgoing shipments
• Collaborate with logistics partners to resolve any issues
• Ensure timely and accurate delivery of orders

Managing returns (RMA):

• Handle return and repair requests from customers and suppliers
• Ensure an efficient and customer-friendly return process
• Maintain accurate records of return transactions

Administrative tasks:

• Prepare reports and finalize necessary documentation
• Maintain and update internal systems with relevant data
• Support general operational administration as needed

Requirements       

• Associate degree (MBO) in any field
• 1-2 years of experience in an administrative or operations role
• Strong written and verbal communication skills in English; additional languages are a plus
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment
• A proactive team player with a strong sense of responsibility and a customer-focused mindset
• HSM sponsorship is not available for this position. Applicants must be eligible to work in the Netherlands without requiring visa sponsorship.

Additional information

• A permanent contract from the start
• Hybrid model of 3 days per week in office
• A growth path with the potential to quickly grow in responsibilities.
• An attractive pension plan; the premium percentage for the pension plan is 15% and the employee/employer split is 50/50
• Complete and ongoing training from the start
• International feel in a multicultural team across several countries
• An exciting workplace that includes among other perks a company gym, a free weekly group professional trainer on site, and an attractive company lunch plan.
• Participating in a team full of energy, positivity, and fun (it can be quite competitive during our team and company events.