Regional Support Executive Dhaka, Bangladesh
Overview and objectives of the position:
The Regional Support Executive supports the Regional Management team to ensure smooth operations and maintain customer relationships in region. This role will be responsible for maintaining day-to-day office operation, managing vendors and supporting recruitment where required. The RSE is also responsible for providing support to Divisions where needed for participation in events and recruitment activities.
The role requires a practical knowledge of operational management, marketing and sales within the international education environment and ideally experience of student recruitment through agent networks for study abroad.
Key relationships:
Internal
- Regional Manager
- Student Recruitment Managers
- Operational Teams
- Navitas Finance
- Navitas HR
External
- Key contact for any office visitors
- Local vendors
- Agents
- Third-party providers
Principal Accountabilities:
- Supports Regional Manager in rolling out the operational activities within region
- Handling day-to-day ad hoc duties, replenishing office supplies, printing requirements, ordering, etc.
- Assist Regional & Divisional Team in student recruitment activities when required
- Flexible to travel & attend recruitment events
- Acting as the key point of contact to all external visitors to the office including managing local vendors
- Accounts payable/receivable activities in line with Navitas Finance requirements and processes, and any record keeping/compliance activities needed
- Assists in various administrative functions as and when required
- Will support Operations Team by liaising with various government bodies to ensure company licensing, taxation, and immigration matters remain compliant across all jurisdictions
- Procures where appropriate office services and equipment
- Follow all administrative processes efficiently and deliver excellent service to internal and external customers
- Supports the financial process in a way that is compliant and managed efficiently, meeting key deadlines and delivering excellent internal and external customer service
- Work with the wider Operations Team across regions on various HR/operational procedures and projects
- Assist with marketing collateral supplies and generalist agent support with collateral
- Assist Regional & Divisional team in admission process
- Coordinate and participate in agent training
- Deliver product training to agent partners when required
- Support Regional Manager with other duties as required
Knowledge, Skills and Experience:
- Tertiary qualification (minimum Bachelor degree from reputed university)
- Excellent written and verbal communication skills
- 2-3 years previous experience in an operation & management role
- Excellent administrative skills
- Excellent skills in Microsoft Office
- Ability to work with minimal supervision
- High attention to detail
- Motivated and highly organized
Key Performance Indicators
- Smooth running of local operations
- Adherence to local and wider Navitas compliance
- Accurate and timely reporting
- Support of successful achievement of student recruitment targets
What we can offer you:
- Career progression and professional development pathways
- A strong, positive and values driven workplace culture
- Collegial and collaborative environment with a commitment to education
- Access to, and support from, a comprehensive and experienced sales and marketing workforce
- Mobility within the business and global locations
About Navitas
Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 70,000 aspirational students across our global network each year.
Diversity and Inclusion
Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.
We encourage applications from candidates with disabilities, of all ages and genders and diverse community groups.
How to apply
Please apply online. For enquiries about the role, please contact Abul Hasnat,
Applications close on Sunday, 14/11/2021 at 23:59 hrs however, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.
Extra information
For further information or to view other opportunities, please visit navitas.com/careers
Successful candidates will require full working rights in Bangladesh and undergo criminal records.
By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at navitas.com/careers
By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at navitas.com/careers