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Reception Clerk

Join Our Dynamic Team at Stafforce Ports!

Position: Reception Clerk

Location: Seaforth L20

Shifts: Rotational (Day and Night Shifts)

Are you a customer service enthusiast with excellent organisational skills? Do you thrive in a dynamic environment and enjoy working with people? If so, we have the perfect opportunity for you!

Main Purpose of the Role

As a Driver Reception Clerk you will play a crucial role in ensuring smooth and efficient operations. Your primary responsibilities will involve customer service and managing the weighbridge system, assisting drivers, and ensuring accurate documentation.

Key Responsibilities

• Customer Service: Greet and assist drivers upon arrival, providing excellent customer service and addressing any inquiries or concerns.
• Weighbridge Operations: Operate the weighbridge system to record the weight of incoming and outgoing vehicles accurately.
• Documentation: Ensure all relevant documentation is completed accurately and efficiently.
• Communication: Coordinate with drivers, warehouse staff, and other team members to ensure smooth operations.
• Problem-Solving: Address and resolve any issues or discrepancies that arise during the weighbridge process.

What We Offer

• Rotational Shifts: Enjoy a flexible schedule with both day and night shifts, allowing for a healthy work-life balance.
• Training: Comprehensive training on our weighbridge system and customer service protocols.
• Dynamic Environment: Work in a fast-paced, collaborative setting where your contributions make a real impact.
• Growth Opportunities: Opportunities for career advancement within our growing company.

Requirements

• Customer Service Skills: Strong interpersonal and communication skills with a focus on customer satisfaction.
• Attention to Detail: Accurate record-keeping and documentation abilities.
• Technical Proficiency: Basic computer skills and the ability to quickly learn new systems.
• Flexibility: Willingness to work rotational shifts, including nights and weekends.
• Team Player: Ability to work effectively as part of a team in a dynamic environment.

If you would like to hear more about this opportunity apply today for an initial chat!

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