This position is no longer open for applications

Tenancy Sustainment Advisor
Salary: £22,425
Location: Covering Grantham & Sleaford
Shift Pattern: 37.5 hours Monday to Friday 9am-5pm

Essential - you will not be considered should you not hold a UK Driving Licence

***We CANNOT accept sponsorship for this role****

Are you looking for a new role that will give you variety and a sense of achievement?
I am looking for a Tenancy Sustainment Advisor who has a background in supporting adults who are risk of becoming homeless, and may be struggling to sustain their tenancy, and I want to hear from YOU today!

I am working with a fantastic client who specialise in delivering homes, services, and innovation for some of the most disadvantaged communities across the country. They aim to provide the very best service, and they would love your help in continuing that process.

Salary and Benefits
For your hard work and commitment, you will be paid a salary of £22,425 and a very desirable employee package which includes; enhanced annual leave of 35 days, enhanced sickness pay based on your length of service, flexibility surrounding hybrid working, access to our National Wellbeing Lead and Wellbeing Champions, Employee Assistance Programme, team initiatives, pay-care employee benefits service, personal development, optional overtime, refer a friend scheme, passion about EDI strategies, work place pension, social media posts to celebrate achievements, and much more!

Overview of the Role
You will support those that are in temporary & permanent accommodation to sustain their tenancy. This will be achieved by liaising with the Housing Support Workers within your team to make sure that the service users are claiming the correct benefits, are paying their rent on time, and are keeping their properties clean. Your goal is to deliver person centred support to service users, enabling them to secure suitable accommodation and to meet their immediate needs, enabling them to live a more sustainable and fulfilling life.

Key Responsibilities
Provide emotional support, advice, and respond appropriately to chaotic, challenging behaviour, and Anti-Social Behaviour
Help maintain tenancy
Provide a responsive intensive housing management service
Liaise with line manager regarding referrals, voids, and vacant properties
Support with personal budgeting, debt management, and claims for welfare benefits
Ensure the rent arrears policies are administered

Interview Process
These stages have been put in place to help benefit and streamline the process of recruitment.

1st Stage - Shortlisting & Pre-Screening
In the first stage I will review your CV. Should you be successful, I will invite you for a telephone call. We will have a telephone conversation to discuss your right to work, work history, and suitability for the role.

2nd Stage - Formal Interview
In this stage, you will have a formal interview with the hiring manager.

All applications must be accompanied with an up-to-date CV. If successful, you will be required to have a current DBS on the update service, eligibility of right to work, and your start date will be subject to sufficient references.

If you want to help make a difference to service users and also your career, click apply now!