Key Account Manager (SSKAMTV) South East England, England
| Salary: | GBP50000 - GBP55000 per annum |
Key Account Manager
Are you ready to step into a role that defines the future of customer engagement? Join a dynamic team as a Key Account Manager and take the lead in driving success and satisfaction for the UK/Europe Business. If you have a passion for retail or airline environments, thrive in customer-facing roles, and excel at building strong relationships, this is your chance to shine!
Key Account Manager Must Haves:
- 3+ Years of Retail or Airline Experience: Your industry expertise is invaluable.
- Customer-Facing and Account Management experience.
- Cross-Functional Collaboration: Proven ability to work across all business levels.
- Communication Wizard: Outstanding written and verbal communication skills.
- Stakeholder Maestro: Skilled in managing internal and external stakeholders.
- Multitasking Maverick: Thrives in a fast-paced, multitasking environment.
- Tech-Savvy: Proficient in Microsoft Office, data analysis, and creating compelling visuals.
- Problem Solver: You're a solution-driven thinker.
- Action-Oriented: You're energised by hard work, focused on results, and driven to succeed.
Key Account Manager Responsibilities:
- Customer Advocate: Be the first point of contact for day-to-day business matters.
- Data Dynamo: Prepare data for internal dashboards, uncovering trends for revenue growth and customer satisfaction.
- Change Champion: Own the range change process, ensuring seamless meetings and stakeholder awareness.
- Team Builder: Foster strong relationships across teams to break down barriers and deliver resolutions.
- Client Champion: Maintain and deliver a suite of client reports on time and within governance.
- Presentation Pro: Assist in crafting impactful client presentations.
- Data Detective: Manage reports, identify trends and deliver actionable insights.
- Voice of the Client: Analyse data from various sources to enhance client satisfaction.
- Deputy Dynamo: Step in for the Head of Customer Engagement when needed.
Complaints Commander: Lead formal and informal complaint resolution, ensuring root causes are addressed.
- Operational Overcomer: Facilitate day-to-day issue resolution by collaborating with various stakeholders.
- Project Pioneer: Contribute to mini projects as required.
- Relationship Builder: Cultivate strong connections with key stakeholders to drive business success.
Are you ready to embark on a journey where your skills and passion for customer engagement will make a profound impact? Dive in this thrilling opportunity to shape the future of a UK/Europe Business! Sharans@mrgsales.co.uk / 01628600784
Are you ready to step into a role that defines the future of customer engagement? Join a dynamic team as a Key Account Manager and take the lead in driving success and satisfaction for the UK/Europe Business. If you have a passion for retail or airline environments, thrive in customer-facing roles, and excel at building strong relationships, this is your chance to shine!
Key Account Manager Must Haves:
- 3+ Years of Retail or Airline Experience: Your industry expertise is invaluable.
- Customer-Facing and Account Management experience.
- Cross-Functional Collaboration: Proven ability to work across all business levels.
- Communication Wizard: Outstanding written and verbal communication skills.
- Stakeholder Maestro: Skilled in managing internal and external stakeholders.
- Multitasking Maverick: Thrives in a fast-paced, multitasking environment.
- Tech-Savvy: Proficient in Microsoft Office, data analysis, and creating compelling visuals.
- Problem Solver: You're a solution-driven thinker.
- Action-Oriented: You're energised by hard work, focused on results, and driven to succeed.
Key Account Manager Responsibilities:
- Customer Advocate: Be the first point of contact for day-to-day business matters.
- Data Dynamo: Prepare data for internal dashboards, uncovering trends for revenue growth and customer satisfaction.
- Change Champion: Own the range change process, ensuring seamless meetings and stakeholder awareness.
- Team Builder: Foster strong relationships across teams to break down barriers and deliver resolutions.
- Client Champion: Maintain and deliver a suite of client reports on time and within governance.
- Presentation Pro: Assist in crafting impactful client presentations.
- Data Detective: Manage reports, identify trends and deliver actionable insights.
- Voice of the Client: Analyse data from various sources to enhance client satisfaction.
- Deputy Dynamo: Step in for the Head of Customer Engagement when needed.
Complaints Commander: Lead formal and informal complaint resolution, ensuring root causes are addressed.
- Operational Overcomer: Facilitate day-to-day issue resolution by collaborating with various stakeholders.
- Project Pioneer: Contribute to mini projects as required.
- Relationship Builder: Cultivate strong connections with key stakeholders to drive business success.
Are you ready to embark on a journey where your skills and passion for customer engagement will make a profound impact? Dive in this thrilling opportunity to shape the future of a UK/Europe Business! Sharans@mrgsales.co.uk / 01628600784