Higher Executive Officer - Civil Service (DFE - HEO) Sheffield, England
A new exciting role has become available to work for the Department of Education as a Higher Executive Officer.
The role is an immediate start and will be hybrid, offices are based in Sheffield City Centre
This is a full-time role (37 hours pw) standard hours will be Monday - Friday 9-5 but can be 8-4 or 7:30-3:30.
The pay will be £15.77 per hour, and the temporary role will be ongoing till end of November 2023.
Duties include but are not restricted to:
- The main task is to make calls to academy trusts, local authorities and other organisations to encourage them to provide information about their schools.
- In addition, the candidate may be asked to support with administrative tasks connected to the questionnaire. This may include:
- Logging and responding to emails sent to specific inbox
- Dealing with complex cases
- Draft Correspondence
- Mentor EO colleagues
Skills and experience required:
- Microsoft Office Proficient
- Good telephone manner/call handling experience
- Remains calm under pressure
- Excellent Organisational Skills & Time management
- Good written and verbal communication
- Strong attention to detail
- HEO level experience
- Excel/ Reporting skills
Please note - any successful applicants will need to undergo extensive pre-employment checks, which includes 3 years' worth of referencing and a DBS check which takes approximately 2 weeks to process.