This position is no longer open for applications

Business Support Manager- £55,000-£65,000 depending on experience + Bonus - Southampton - Fully Remote

As the Business Support Manager, you will play a pivotal role in ensuring the seamless day-to-day operations while providing high-level support to the executive team and their clients, who rely on your expertise to scale their business. This multifaceted position demands a proactive, organised, and adaptable professional capable of managing diverse responsibilities with efficiency and finesse.

This global entrepreneurial company has experienced significant growth over the past two years and is poised for even greater transformation

Key Responsibilities: 

Operations Management:

• Oversee daily operational activities, ensuring efficient processes and workflows.
• Coordinate cross-departmental initiatives throughout the UK, Europe and South Africa to improve productivity and operational efficiency.
• Develop and implement operational policies and procedures to streamline business functions.
• Monitor budgets and financial operations, providing regular reports to senior management.

Executive Assistant (EA) Duties:

• Working closely with the MD to ensure that he is on track with multiple projects globally
• Provide comprehensive administrative support to the executive team, including calendar management, travel arrangements, and meeting coordination.
• Prepare and edit correspondence, presentations, and reports for executive review.
• Handle confidential information with discretion and professionalism.
• Assist in organising overseas company events, meetings, and conferences.

Client Coordination:

• Serve as the primary point of contact for clients, managing communications and ensuring client needs are met.
• Schedule and coordinate client meetings, ensuring all necessary preparations are in place.
• Understanding clients needs and proposing how you can support and scale their business
• Maintain and update client records, ensuring all information is accurate and up-to-date.
• Assist in drafting client proposals, contracts, and follow-up communications.
• Coordinating meetings with new clients eager to explore how your expertise can benefit their business

Key Skills and Qualifications:

• Experience: Minimum of 5 years in operations/business management, executive support, or client relations roles.
• Relevant business degree
• Multitasking Ability: Proven ability to manage multiple projects, people and tasks simultaneously with attention to detail.
• Excellent verbal and written communication skills, with the ability to interact professionally with clients and team members at all levels.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with project management software.
• Strong analytical and problem-solving skills, with the ability to make decisions independently.
• Exceptional organisational skills, with the ability to manage time effectively and meet deadlines.
• High level of discretion in handling sensitive and confidential information.
• A strong customer service orientation with the ability to build and maintain client relationships.