This position is no longer open for applications

Front Desk Administrator

Front Desk Administrator (HV0264-Portsmouth) Portsmouth, England

Salary: GBP12.99 - GBP12.99 per hour

Brook Street is thrilled to present a fantastic opportunity to work for the Ministry of Defence, a part-time position as a Front desk Administrator has become available in MOD

Job role reminder: Join our client team to support the DPHC in Thorney Island, Portsmouth delivering safe and effective healthcare within the firm base at the regional level. They are dedicated to enhancing and sustaining operational effectiveness through committed support and coordination.

Responsibilities:

  • Booking appointments and sending patient letters. This requires use of outlook and our medical system (DMICP). Knowledge of this is preferred but not essential as we can easily go through it.
  • Monitoring podiatry insoles in and out. This requires the use of spreadsheets, DMICP and outlook.
  • Sending nonattendance letters to patients. This requires the use of spreadsheets, DMICP and outlook.
  • Organising patient attendance on courses. This requires the use of spreadsheets, DMICP and outlook to send joining instructions and book appointments.
  • Answering telephones to respond to queries about appointments. This requires the use of DMICP to review an appointment and rearrange it as required.
  • Book MRI scans for patients. This requires the use of DMICP and outlook.
  • Maintain the appointment data capture system. This involves using a computer program to input data. It is simple to use once taught and is similar to excel.

Requirements:

  • Strong administrative skills with experience in office management.
  • Excellent organizational and time-management abilities.
  • Proficient in Microsoft Office Suite.
  • Effective decision-making and problem-solving skills.
  • Strong interpersonal skills to develop successful relationships with others.

Preferred Qualifications:

  • Previous experience in a healthcare or defence environment.
  • Familiarity with electronic procurement and financial documentation processes.

Pay Rate: £12.99/ hr + additional 50p allowance for each worked hour

Schedule: standard office hours, Monday to Friday - 26 hrs /week and schedule would be based on business requirements.-0800-1600/ 0830-1630

Duration: end date 26/11/24, extension possibility based on your performance

Location: Baker Barracks, Thorney Island, Portsmouth, PO10 8DH

The successful candidate will be subject to a 3-year activity check and a basic DBS.

About Brook Street:

Brook Street is a proud supporter of the Armed Forces Covenant, guaranteeing interviews for veterans and spouses/partners of military personnel who meet all essential criteria. As a Disability Confident Leader and holder of the Gold Award from the Defence Employer Recognition Scheme, we ensure equal opportunities for all.

If you identify as a candidate with a disability or as a veteran/spouse/partner of military personnel and meet all the essential criteria, we encourage you to apply. Register your interest via the Brook Street website, where you will find a link to state the role you are interested in. We are committed to engaging with you and providing a supportive application process.

Join us and take the first step towards a rewarding and balanced career in the Civil Service!

 

 

;