 Senior Service Desk Analyst
Location: Eastleigh, England
Senior Service Desk Analyst – Circa £27k
Retail Supplier
Eastleigh, Hampshire
A leading EPOS, payment and loyalty solutions provider with international clients including well know supermarkets and convenience retailers are looking for a Service Desk Technical Lead to join the company.
This is a Senior Technical Role within the Services Team and there will be a requirement for supporting the helpdesk on a rota basis. The helpdesk needs to be manned 24 hours a day.
Skills / Environment
IT System Support
Windows 7/10
Active Directory
Centralized Anti-Virus Software
Networking (Equipment, Protocols and Concepts, Switches, Routers, Firewalls, TCP/IP, DNS, DHCP)
PowerShell
Security Awareness
Role Overview
As the successful Senior Service Desk Analyst, you will be providing expert knowledge to the sales support team and working with product managers to ensure easy and smooth transitions with installations. You will be providing high level technical support.
Salary: Circa £27k
Benefits: Flexible Working Hours, Personal Development, Bonus, Social Events, Pension, Onsite Parking and Showers, Flu Jabs
This role may suit candidates, who hold the following job titles: IT Support Team Lead, 3rd Line IT Support, IT Support Manager, Senior IT Support, Lead IT Support, Senior Service Desk, Senior IT Tech
Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).
Deerfoot is acting as an Employment Agency in relation to this vacancy.
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